Our Passenger Services Team are available to help 7 days a week, in person or via our remote channel

About Us

Skybreak is an established provider of Aviation Passenger Services. Part of the Bland Group, we have been delivering passenger services, for over 30 years. As an established business we provide individually tailored solutions to meet the requirements of our aviation partners both on-airport and remotely via our digital communication channels.  We have long-term active business relationships with many UK Airports, Handling Agents, Airlines and Tour Operators. Our team of experienced agents enable passengers to benefit from our full range of services including missed passenger support, ticketing and airport customer services. 

Speak to a Customer Service Agent

Our customer service team have been assisting passengers at the airport for over 30 years working directly with airlines and airports to provide the highest level of assistance. Our customer service team can assist passengers directly with;

  • Missed Flight Assistance
  • Hotels, Transport and PCR Test bookings
  • ESTA and ETA Visa Applications


  • ATOL bonded
  • IATA licensed
  • ISO 9001 Certification
  • GDPR compliant
  • 30 years experience

Opening Hours

Our current operational hours are 0600 - 2200 daily. On occasion we may need to make short-notice changes to these hours and they will be updated on our Operational Updates Page. 

Current Opening hours