Our Passenger Services Team are available to help 7 days a week, in person or via our remote channel

Log a Lost Item

If you have lost something on your flight to Gatwick, our team are here to help!

If you have left an item on board an aircraft, please click on the relevant airline below to register your missing item.

Our team will then be back in touch if your enquiry matches an item in our lost item inventory.


If you have any questions regarding our Lost Property service please visit our FAQ's page.


Lost Property FAQ's

Our Lost Property Service

  • Dedicated Lost Property Team Keep You Updated Throughout the Process
  • Option to Collect Your Item or Have it Delivered Back to You by One of Our Reliable Couriers
  • Safe, Secure Storage for All Items in our Inventory

Lost Something Somewhere Else?

If your Airline is not listed as one of our working partners, please visit the Gatwick Airport website for more information : https://www.gatwickairport.com/at-the-airport/passenger-services/lost-property/

If you lost your item within Gatwick Airport itself, please visit Lost Property for more information : lostproperty.org

If you lost your hold baggage/checked in bag, please contact your airline for more information.

If you lost your passport, these are handed to Border Force Team who can be contacted on +44 (0)1293 502629

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