Our Passenger Services Team are available to help 7 days a week, in person or via our remote channel

Missed a Flight - Travel Recovery

Our professional, knowledgeable and highly skilled travel recovery customer service teams are available, to offer next step advice, and provide tailored travel recovery solutions to assist passengers who need help replanning their travel arrangements. 

Whether you have missed your departing flight, or a connecting flight our agents can help. Working alongside trusted suppliers on airport or locally, our packages can provide travel recovery solutions to cover all aspects together with hotel accommodation and ground transport assistance.

Our agents are available 365 days a year from 0600 - 2200 to provide a professional service to all airport passengers, whether face-to-face or via our digital communication channels.

 

Features of our Travel Recovery Services

  • Flight Re-Booking
  • Accommodation
  • Onward Transport

Skybreak are committed to providing a fully inclusive flight interruption service providing travel recovery facilities to cover the following scenarios:

  • Denied boarding cases
  • Aircraft Downgrade
  • Outbound and inbound missed-connections
  • Scheduled changes
  • Full flight cancellations

 

By providing travel recovery services we can aid a client or customer in securing accommodation taking into account their individual requirements.

  • Individual reservations
  • Group reservations
  • On/ Off Airport Hotels
  • Worldwide Hotel

By providing travel recovery services we can aid a client or customer providing onward transport taking into account their requirements, and time restraints that can occur.

  • Rail
  • Coach
  • Taxi
  • Group reservations

Contact Our Commercial Team

Contact Us

Opening Hours

London Gatwick

South Terminal 0600 - 2200

North Terminal 0600 - 1800

Digitally 0800 - 2000

 

Heathrow

Terminal 2 0430 - 2030

Terminal 4 1000 - 1800

Digitally 0800 - 2000